D. C. TRADING CO.

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  1. INTRODUCTION

Welcome to the official website of D. C. Trading Company (“Company”, “we”, “us”, or “our”).

These Terms of Use & Sale govern:
• Access to our website
• Purchase of products through our website
• Communication and business inquiries

By accessing this website or placing an order, you agree to be legally bound by these Terms.

If you do not agree, you must not use this website.

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    1. ELIGIBILITY

By using this website, you confirm that:
• You are at least 18 years of age
• You are legally capable of entering into binding contracts
• All information provided by you is accurate and complete

We reserve the right to suspend or cancel accounts providing false information.

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    1. PRODUCTS & PRICING

All prices are displayed in INR.
• GST inclusion/exclusion will be clearly mentioned.
• Product images are for illustrative purposes only.
• Packaging and labelling may vary without prior notice.

We reserve the right to:
• Modify product pricing
• Limit purchase quantities
• Refuse suspicious bulk or reseller orders
• Cancel orders due to pricing errors

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    1. ORDER ACCEPTANCE

An order is confirmed only after successful payment.
• Order confirmation email does not guarantee dispatch.
• We may cancel orders due to:
• Stock unavailability
• Payment failure
• Fraud suspicion
• Incorrect pricing

If cancelled by us, the refund will be processed to the original payment method.

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    1. SHIPPING & DELIVERY

Delivery timelines are estimates, not guarantees.
• Delays caused by courier companies, natural events, strikes, or government restrictions are beyond our control.
• Risk of loss passes to the customer upon successful delivery.

An incorrect address provided by the customer may result in reshipping charges.

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    1. RETURNS & REFUNDS (FOOD PRODUCTS POLICY)

Due to the consumable nature of ghee:

Returns are accepted only if:
• Product is damaged or leaked
• Incorrect product is delivered

Conditions:
• Complaint must be raised within 24 hours of delivery
• A clear unboxing video may be required
• Product must remain unused

We do not accept returns for:
• Taste preference
• Minor packaging dents without leakage
• Opened products without damage

Approved refunds are processed within 7–10 working days.

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    1. PAYMENT TERMS

Payments are processed through third-party payment gateways.

We are not responsible for:
• Payment gateway downtime
• Bank transaction failures
• Unauthorised transactions due to customer negligence

Fraudulent transactions will be reported to authorities.

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    1. INTELLECTUAL PROPERTY

All website content, including:
• Brand name
• Logo
• Packaging design
• Product descriptions
• Marketing materials
• Website layout

are the exclusive property of D. C. TRADING COMPANY

Unauthorised use, reproduction, resale, or brand misuse is strictly prohibited.

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    1. USER CONDUCT

You agree not to:
• Use the website for unlawful purposes
• Attempt to hack or disrupt operations
• Post defamatory or misleading content
• Misrepresent affiliation with our brand

Violation may result in legal action.

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    1. LIMITATION OF LIABILITY

To the maximum extent permitted under Indian law:
• Our liability shall not exceed the purchase value of the product.
• We shall not be liable for indirect, incidental, or consequential damages.
• We are not responsible for the misuse of products.

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    1. PRODUCT DISCLAIMER

Our products are food items.
• They are not medicines.
• No medical claims are made unless explicitly stated.
• Nutritional values may vary by batch.

Customers with allergies or health concerns should discontinue consuming the product.

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    1. FORCE MAJEURE

We shall not be liable for delays or failures caused by:
• Natural disasters
• Transportation disruptions
• Government restrictions
• Pandemic-related delays
• Any event beyond reasonable control

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    1. GOVERNING LAW & JURISDICTION

These Terms shall be governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts located in:

[Agra, Uttar Pradesh]

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    1. MODIFICATION OF TERMS

We reserve the right to update these Terms at any time.

Continued use of this website constitutes acceptance of the revised Terms.

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    1. CONTACT INFORMATION

D. C. Trading Co.
F – 35 Kamla Nagar, Agra (Uttar Pradesh), India
Email: grievance@meraindiafoods.com
Phone: 0562-6528759, +91 86793 21161